Last updated: October 1, 2026

Dr. Nesma Adel Clinic (“the Clinic”, “we”, “us”) respects your privacy and handles personal data in accordance with applicable laws in the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL) and its implementing regulations.

1. Information we may collect

We may collect information you provide when contacting us or requesting an appointment, including your name, telephone number, email address, preferred service, message and appointment details. Health-related details you voluntarily include may be sensitive personal data. Please do not send emergency information or unnecessary medical records through the website.

We may also collect limited technical data such as IP address, browser and device information, pages visited, referral source and cookie identifiers.

2. Why we use information

• To respond to enquiries and appointment requests.
• To provide, improve and secure our website and services.
• To measure website and marketing performance.
• To comply with legal, regulatory and professional obligations.
• To send marketing only where permitted and with required consent.

3. Legal basis

We process data based on consent, steps requested before providing a service, performance of a service, legal obligations, or another basis permitted by Saudi law. Consent may be withdrawn where it is the applicable basis.

4. Cookies and analytics

The website may use essential cookies and, when enabled, analytics or advertising technologies such as Google Analytics, Google Tag Manager, Google Ads or Meta tools. Non-essential tracking will be managed in line with applicable consent requirements. You may also restrict cookies in your browser.

5. Sharing and providers

We do not sell personal data. We may share only what is necessary with trusted providers supporting hosting, security, communications, appointments, analytics or advertising, and with competent authorities where required by law.

6. International transfers

Some technology providers may process data outside Saudi Arabia. Where this occurs, we apply the requirements and safeguards prescribed by applicable Saudi data protection rules.

7. Retention and security

We retain data only as long as needed for the stated purposes or required by law, then securely delete or anonymise it. We use reasonable safeguards, although no internet transmission is completely secure.

8. Your rights

Subject to applicable exceptions, you may have the right to be informed, access your data, obtain a clear copy, request correction or completion, request deletion when no longer needed, and withdraw consent. We may verify your identity before completing a request.

9. Children and third-party links

The website is not intended for children to submit data without a parent or legal guardian. Third-party platforms linked from this website apply their own privacy policies.

10. Contact and updates

For privacy questions or rights requests, contact Dr. Nesma Adel Clinic in Al Madinah, Saudi Arabia at dr.nesma.adel2020@gmail.com or +966 50 255 5908. We may update this policy when our practices, services or legal obligations change.